Privacy Policy

TechGenius Labs LLC ("we," "our," or "the Company"), located at 30 N Gould St Ste N, Sheridan, WY 82801, United States, is responsible for processing the personal data we collect through this website and our services related to the WhatsApp Business Platform.

This Privacy Policy describes what information we collect, how we use it, who we share it with, and what rights you have over it.

1. Information We Collect

1.1 Contact Information

When you contact us, request information, or use our services, we may collect:

• Full name
• Email address
• Phone number
• Any other information you voluntarily choose to provide (for example, through contact forms)

1.2 Cookies and Browsing Data

We use cookies and similar technologies (such as web analytics tools) to:

• Understand how visitors use our site
• Improve the browsing experience
• Measure the performance of our content and campaigns

This may include data such as your IP address, browser type, pages visited, time spent, and referral source.

You can manage or disable cookies from your browser settings. Note that disabling them may affect the site's functionality.

2. Purpose of Processing

We use your data to:

• Respond to your inquiries and provide support
• Provide and improve our services as a Tech Provider on the WhatsApp Business Platform
• Send you service-related communications (never unsolicited marketing without your consent)
• Analyze site usage to improve its performance
• Comply with legal and contractual obligations

3. Legal Basis for Processing

We process your data based on:

• Your consent (for example, when you submit a contact form)
• The performance of a contract or service relationship with you
• Our legitimate interest in operating and improving the site and services

4. Who We Share Your Information With

We do not sell your personal data. We may share information with:

• Meta / WhatsApp: to the extent necessary to provide our services as a Tech Provider on the WhatsApp Business Platform, subject to Meta's privacy policies.
• Web analytics providers (e.g., traffic measurement tools), under confidentiality agreements.
• Competent authorities, when required by law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

6. Information Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no system is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request its correction or update
• Request its deletion
• Object to or restrict certain processing
• Withdraw your consent at any time

To exercise these rights, contact us using the information at the end of this document.

8. Minors

Our services are aimed at businesses and professionals. We do not knowingly collect data from minors.

9. International Transfers

As we are based in the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate, always with appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of the document will indicate the current version.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

TechGenius Labs LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: info@techgeniuslabs.com
Phone: +1 (209) 929-6393

This document is a general template and does not constitute legal advice. We recommend having an attorney review this content to ensure compliance with the laws applicable to your business (for example, CCPA if you have users in California, GDPR if you have users in the European Union, or other local data protection regulations).